OUTLET SALE UP TO 60% OFF ENDS SOON

2024 New Collections Available Now.

frequently asked question

Find your answers here. If you need further assistance, our team is ready to help. Feel free to reach out to us via the form below.

Shipping

How long does delivery take?

Currently domestic shipping takes 2-7 business days within Australia and international shipping ranges from 5 -27 business days, depending on your location. Please note, that shipping is outside of our control and we cannot be held accountable for any delays in shipping.

For full shipping & delivery information CLICK HERE.

Do you ship Internationally?

Of course! We ship worldwide.

Where is Vaquita The Label based?

Vaquita The Label is an Australian Menswear brand, our warehouse & offices are based in Sydney, Australia.

Order & Returns

What is Vaquita Swim's return policy?

We offer returns for store credit.

Your item must meet the below requirements in order to be approved for store credit:

- Items must be returned within 7 days of receiving your order.

- The item must be returned in its original packaging, unopened, unworn, unwashed

Please note, sale items are not eligible for returns. This includes any order with a discount applied. If you are unsure of sizing, please email info@vaquitaswim.com for assistance.

Faulty/ Missing Item

First of all, we are sorry to hear this has happened! We are more than happy to assist you with this fault.

Please email info@vaquitaswim.com with your order number and photo of your order within 14 days of receiving your item. If your item is deemed faulty, we will send out a replacement. Refunds will only be issued if the item is unable to be replaced.

Can I change my order once it’s placed?

Unfortunately we are unable to make changes to your order once it’s placed. If you need to update your address, we recommend contacting the courier directly.

Please ensure your address/ shipping details are correct before placing your order.

Still looking for answers?

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