WORLDWIDE SHIPPING
By processing your order and payment you are accepting the following terms and conditions regarding the shipping and delivery of your purchase.
All orders are processed and packed within 24-48 hours of placement excluding weekends and public holidays.
TRACKING YOUR ORDER
Once your parcel has been dispatched from our warehouse, you will be notified via email.
SHIPPING COVER/WARRANTY
To protect your parcel from loss, theft or damage - we highly suggest that all customers opt for shipping cover at checkout. Vaquita The Label is not responsible for parcels that aren't covered.
AUSTRALIA:
Free standard shipping when you spend over $100 AUD
Orders under $100 AUD are a flat rate charge of:
- Standard - $8.00 AUD
- Express - $15.00 AUD
ESTIMATED SHIPPING TIMES:
Express Post: 1-3 business days
Standard Post: 2-6 business days
NEW ZEALAND:
Free International Standard Shipping when you spend over $120 AUD
Orders under $120 are a flat rate charge of:
- Standard - $10.00 AUD
- Express - $15.00 AUD
ESTIMATED SHIPPING TIMES:
Express International: 2-3 business days
Standard International: 4-10 business days
USA & CANADA:
Free International Standard Shipping when you spend over $200 AUD
Orders under $200 are a flat rate charge of:
- Standard - $15.00 AUD
- Express - $30.00 AUD
ESTIMATED SHIPPING TIMES:
Express International: 3-5 business days
Standard International: 7-12 business days
UNITED KINGDOM & IRELAND:
Free International Standard Shipping when you spend over $200 AUD
Orders under $200 are a flat rate charge of:
- Standard - $20.00 AUD
- Express - $35.00 AUD
ESTIMATED SHIPPING TIMES:
Express International: 3-7 business days
Standard International: 7-21 business days
ASIA PACIFIC:
Free International Standard Shipping when you spend over $200 AUD
Orders under $200 are a flat rate charge of:
- Standard - $15.00 AUD
- Express - $30.00 AUD
ESTIMATED SHIPPING TIMES:
Express International: 3-5 business days
Standard International: 7-12 business days
MAJOR EUROPE
Free International Standard Shipping when you spend over $200 AUD
Orders under $200 are a flat rate charge of:
- Standard - $20.00 AUD
- Express - $40.00 AUD
ESTIMATED SHIPPING TIMES:
Express International: 3-6 business days
Standard International: 7-12 business days.
REST OF WORLD:
- Standard - $25.00 AUD
- Express - $45.00 AUD
Countries that fall into this category are unable to receive an estimated shipping time, however upon receiving your tracking information you will be given an ETA of your parcels arrival.
CUSTOMS TAXES:
Please note that all customs charges and taxes (including VAT) are payable by the receiver. Vaquita The Label is NOT responsible for any charges incurred for receiving orders Internationally. These fees are not included in the cost of your order or shipping charge. Vaquita The Label does not offer refunds to customers for failure to pay duties and taxes associated with their order.
ADDITIONAL INFORMATION:
Above delivery times can change depending on the time of the year, holiday periods, weekends and severe weather. We are not responsible for stolen packages or packages delayed in transit.
It is the customer’s responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, Vaquita The Label cannot offer reimbursement for this package.
ANY FURTHER ISSUES OR ENQUIRIES
If you have any questions regarding shipping, taxes or delivery times please contact info@vaquitaswim.com and we will look into this for you.
